Shipping Information

At puramur, we're proud to offer FREE shipping on all orders—no minimum purchase required!

Order Processing Times
All orders are processed within 1–3 business days after they are placed. An order is considered "dispatched" once it's handed off to the shipping carrier and is in transit to your delivery address.

During peak seasons and holidays, processing times may extend up to 7 business days. We appreciate your patience during these times.

Estimated Delivery Times
Shipping times depend on your location and begin once your order has been dispatched. Here are the estimated transit times for some regions:

📍 USA: 7–12 business days
📍 Canada: 7–14 business days
📍 United Kingdom: 6–10 business days
📍 Australia: 8–15 business days
📍 EU Countries: 7–14 business days
📍 Rest of World: 10–20 business days

Please note that customs inspections, courier delays, and holiday congestion can impact delivery times. These circumstances are outside of our control, but we’ll always do our best to keep you informed.

Order Changes & Shipping Accuracy
It is your responsibility to provide complete and accurate shipping information at checkout. Errors or omissions may lead to delays or order cancellations.

If our system detects a potential issue with your address, our team will reach out via email within 3 business days of your purchase. If we do not receive a response within that time, your order may be cancelled.

Noticed a mistake in your shipping details?
Email us at contact.puramur@gmail.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee edits after this timeframe.